Shipping + Returns
All items are shipped with tracking via Australia Post from Brisbane, Queensland. The price is dependent on the size & weight of the product/s ordered and is calculated at checkout. Face masks can be sent in tracked envelopes as they are flat, all other items are sent in a tracked parcel. As a general guide:
1-2 regular face masks (or 1 headband or 3D mask): $5.50
3-4 regular face masks (or 2 headband or 3D masks): $6.50
FABpots / Wall Hangings / Accessories : $10
FREE SHIPPING on all orders $75+ (Australia wide).
Express Post is available via the drop down box at checkout.
We endeavour to get your order out to you as quickly as possible (usually within 1 business day), however please allow up to 3 business days for us to process, pack & post your order.
Any known delays (eg holidays) will be stated in the banner bar at the top of the website.
Please ensure that you enter the correct delivery address at checkout. You will receive your tracking number via email. To check the progress of your parcel, please enter it here.
Exchanges & Returns
Due to hygiene reasons, face masks cannot be returned or exchanged. All sales are final, no refunds or cancellations for change of mind or incorrect size orders.
If you have any concerns or questions regarding your purchase, please contact email@example.com within 7 days of purchase.